Help Centre

Makan Mana Support

Need help? We're here to help you with your Makan Mana account and experience.

01

Account & Login

Get help with signing in, account access, profile information or verification.

Contact support
02

Subscriptions & Billing

Get help with Makan Mana Plus, Makan Mana Pro, subscription status, restoration and billing-related questions.

Manage subscriptions
03

Food Discovery & Location

Get help with nearby food discovery, location permissions, restaurant information and MakanMana Pilih.

Contact support
04

Community & Content

Report problems involving posts, comments, reviews, profiles or other community content.

Report an issue
05

Technical Problems

Report crashes, loading issues, unexpected behaviour or other technical problems.

Report a problem
06

Privacy & Data Requests

Contact us about privacy questions, data access, corrections or account/data deletion requests.

Read Privacy Policy

Subscriptions & Billing

Subscription management is handled by the store where the purchase was made.

Apple App Store: Manage or cancel eligible subscriptions from your Apple ID / App Store subscription settings. Purchase restoration, refunds and billing availability are subject to Apple's platform rules.

Google Play: Manage or cancel eligible subscriptions from Google Play subscription settings. Purchase restoration, refunds and billing availability are subject to Google Play's platform rules.

Makan Mana does not provide a separate fake cancellation system for store-billed subscriptions.

Account & Privacy

Request Account Deletion

You can request deletion of your Makan Mana account and associated personal information. If an in-app deletion option is available in your app version, check Profile → Settings / Help & Support → Account or Privacy options → Request Account Deletion.

If you do not see that option, use the existing Makan Mana Privacy Request Centre. The request is reviewed through the existing support/privacy workflow; this page does not directly delete a production account from the browser.

Contact Support

Send a support request using the existing Makan Mana support database. Please do not include passwords, payment card numbers, MyKad details or other unnecessary sensitive information.

Your support request has been received. We may contact you by email if more information is needed.
Screenshots are not uploaded through this form. If one is needed, our support team may ask you to reply by email.
Email hello@makanmana.app

Frequently Asked Questions

How do I manage my subscription?

Use the subscription settings for the store where you purchased it: Apple App Store on iOS or Google Play on Android.

How do I restore a purchase?

Use the restore or subscription options available in the app and the applicable store. If the entitlement still does not appear, send a support request with the platform and subscription product involved.

Why does Makan Mana request location access?

Location helps Makan Mana find nearby places, calculate distance and provide area-based food discovery. You control location permission from your device settings.

How do I report incorrect restaurant information?

Select Restaurant / Place Information in the support form and explain what appears to be incorrect.

How do I report inappropriate community content?

Select Community & Content in the support form and provide enough context for the report to be reviewed.

How do I request account deletion?

Use the Privacy Request Centre or the in-app deletion option where available. Some records may be retained where required for legal, security or fraud-prevention purposes.

How do I contact Makan Mana support?

Use the form above or email hello@makanmana.app.